Your ticket is only part of what you paid. Seats, bags, meals and upgrades may also be refundable.
Check what you bought
Open your confirmation email and list each item and price.
Common add-ons
- Seat selection: often refundable if the flight is cancelled, sometimes not if you cancel
- Checked bags: usually refundable if unused
- Meals and extras: depends on the airline
- Upgrades: may be credited or refunded, depending on the fare
If the airline cancels
You are generally entitled to a refund of unused services as well as the ticket.
If you cancel
Ask for each add-on to be refunded or credited, and request an itemized breakdown in writing.
Tips
- Cancel add-ons in Manage Booking if possible.
- Keep receipts for separate purchases.
- Follow up if the amount doesn’t match.
Need help? Call +1-800-984-7414. Read more on flight cancellation refund rules.